Exchange and Refunds

You can contact our customer service team to request or replace your:
Facebook Messenger: m.me/foveroo
Phone number: 022929999

Switch

  • You have 3 days from the day of receipt of your request to replace it.

  • Products must be in excellent condition, as is the case when I received it.

  • The exchange fee is 15 shekels, but if the product that I received :

    • Non-conforming to your request (style, color or size)

    • The house was damaged.

    • Invest some of the products of the Switch.

  • Allows to switch the same design only (size or a different color).




Return

  • You have 3 days from the day of receipt of your order to return it.

  • Products must be in excellent condition, as is the case when I received it.

  • Return charges 15 NIS, except if the items that I received :

    • Non-conforming to your request (style, color or size)

    • The house was damaged.

    • Invest some of the products of the return.